Last Revised: August 1, 2023

The Ontario Dental Association (“ODA”) is committed to protecting your privacy and safeguarding your personal information. The purpose of this Privacy Statement is to inform you about the types of Personal Information we collect, use and disclose. It describes the general purposes for that collection, use and disclosure, and how you may access and correct that information.

This Privacy Statement applies to our handling of the Personal Information of individuals who are not ODA members or applicants to be members, such as visitors at our premises, non-dentist registrants at our events, and patients of ODA members who participate in our programs. For information about the ODA’s privacy practices concerning ODA members and membership applicants, see the ODA Member and Applicant Privacy Statement.

From time to time, we may make changes to this Privacy Statement. The Privacy Statement is current as of the “last revised” date which appears at the top of this page.

What do we mean by Personal Information?

“Personal Information” means information about an identifiable individual, including information that identifies you or can be used to identify you (whether alone or in combination with other information). Personal Information does not include certain publicly available information or business contact information.

What Personal Information does the ODA collect and for what purpose does the ODA collect it?

The ODA may collect information from individuals for purposes that are disclosed or reasonably apparent to those individuals at or prior to the time of collection. 

  • To respond to your inquiries
  • If you visit ODA premises or events, to ensure safe and secure premises, including through the use of appropriate video surveillance
  • For purposes for which you consent
  • For purposes permitted or required by law.

What if you object to the ODA’s collection, use or disclosure of Personal Information?

You may, subject to legal restrictions, withdraw your consent to the further use or disclosure by ODA for some or all of the purposes identified (although this may mean that you will not be able to participate in certain ODA benefits, programs or services). Contact the ODA to note any objections.

How accurate is the Personal Information held by the ODA?

The ODA makes every reasonable effort to ensure that the information we maintain is accurate and up to date. However, as your Personal Information is subject to change, we rely on you to advise us of changes to Personal Information that you have previously provided to the ODA so that we can continue to provide communications, or engage in activities for which you have consented.

How secure is your Personal Information?

We have implemented physical, organizational, contractual and technological security measures in an effort to protect your Personal Information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that only employees who are granted access to your Personal Information are those with a business ‘need-to-know’ or whose duties reasonably require such information.

In some cases, the ODA uses service providers to assist the ODA with any of the above purposes. We may transfer your Personal Information to service providers with whom we have a contract that includes appropriate privacy standards, where such third parties are assisting us with any of the purposes set out above. Some service providers may process Personal Information on the ODA’s behalf outside of the country (i.e., in the United States). To the extent that any Personal Information is out of the country, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.

How long does the ODA retain your Personal Information?

The ODA’s policy is to retain Personal Information only as long as is necessary to fulfill the purposes for which it is collected, or for such longer period as is permitted or required by law.

How do you access or correct the Personal Information held by ODA?

At any time, you may send a written request for access to your Personal Information, and the ODA will provide you with access to your Personal Information to the extent required by law or as reasonably determined by the ODA.

At any time, you may send a written request for the correction of any inaccurate Personal Information, and the ODA will correct your Personal Information where it is demonstrated that correction is required.

Such access or correction requests are to be submitted to the attention of the Chief Privacy Officer at 4 New Street, Toronto, Ontario M5R 1P6 or email at

What if you have a question or concern about the ODA privacy practices?

You may address any questions or concerns relating to this Privacy Statement or ODA privacy practices to the Privacy Officer, 4 New Street, Toronto, Ontario M5R 1P6 or email at

Video surveillance at ODA premises

The ODA uses video surveillance at its premises for the purposes of ensuring a safe and secure workplace.

For the ODA’s Member and Applicant Privacy Statement, click here