Description
Dr. Laura Mercer Family Dentistry is a well-established dental office dedicated to providing compassionate and high-quality care to patients of all ages. We pride ourselves on our welcoming atmosphere, long-standing patient relationships, and supportive team environment. Family-owned and operated since 1976.
We are seeking a highly organized, professional, and patient-focused Dental Receptionist/Front Office Manager to join our well-established dental practice. The ideal candidate is an experienced dental administrative professional who excels at multitasking, provides exceptional customer service, and is confident managing the daily operations of a busy dental office.
Key Responsibilities:
- Greet and welcome patients while creating a positive first impression.
- Answer phones, schedule appointments, and manage the daily appointment calendar.
- Verify dental insurance eligibility and benefits.
- Submit, track, and follow up on insurance claims and pre-authorizations.
- Communicate with dental insurance companies regarding claims, payments, and outstanding balances.
- Collect patient payments and explain financial arrangements.
- Maintain accurate patient records and ensure HIPAA compliance.
- Manage accounts receivable and assist with collections as needed.
- Coordinate office workflow and support the clinical team to ensure efficient daily operations.
- Order office supplies and maintain inventory.
- Oversee front office procedures and provide administrative support to the practice owner.
What We Offer:
- Competitive salary based on experience.
- Paid vacation and holidays.
- Supportive and friendly team environment.
- Full-time, permanent position with consistent daytime hours, no weekends or evenings.
Please submit your resume along with a brief cover letter outlining your experience
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Work Location: In person
Qualifications
- Minimum of 2 years of experience in a dental office (preferred).
- Proficiency with Dentrix dental practice management software (preferred).
- Extensive knowledge of dental insurance verification, billing, claim submission, and appeals (preferred).
- Strong understanding of dental terminology and treatment procedures.
- Excellent communication, customer service, and organizational skills.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Professional appearance and positive attitude.
How to Apply
Apply on Indeed
https://ca.indeed.com/job/dental-receptionist-front-office-manager-2a110dd7aed03b69
or Email [email protected]